Kindly read these terms and conditions carefully before using the Online Booking System.

The following terms and conditions apply to your access and the use of this Online Booking System and the services provided herein by Motomarin Sdn. Bhd. (“X Park”). By accessing any page of this Online Booking System and/or using the services, you are agree to be bound by these terms and conditions without limitation or modification. The following terms shall constitute a legal agreement between you and Motomarin Sdn. Bhd. (“X Park”).

If you do not agree to these terms and conditions, please do not access to this Online Booking System and/or use of the services.

  1. The information, materials, functions and contents provided in the pages of this Online Booking System may be changed from time to time with or without notice at X Park absolute discretion. Your continued access or use of the Online Booking System and/or the services provided herein subsequent to any such change will be deemed as your acceptance of those changes.
  2. You agreed to provide true, accurate and complete details asked in X Park’s online customer information. You are also required to update the information from time to time in order for X Park to serve you better.
  3. You shall not impersonate or attempt to impersonate any other person by using the name, address, credit card information, e-mail address of any other person for any reason whatsoever, without prior consent or forge a header or otherwise manipulate identifiers in order to disguise the origins of an e-mail.
  4. All prices quoted are in Ringgit Malaysia (RM). Prices are subject to change without prior notice.
  5. Payment being made does not mean that your transaction has been accepted. We will only send confirmation via email for purchases that have been verified as genuine purchases.
  6. All payment process take place on a secure iPay88 payment platform and are monitored for fraudulent activities.
  7. No exchange and/or refund will be made under any circumstances. No cancellation will be accepted upon confirmation of purchase.
  8. Unauthorized duplication and/or sale of the online booking purchase will result in denial of redemption.
  9. Discount vouchers, promotional coupons or other offers cannot be used in conjunction with online booking purchase.
  10. Purchase of booking slots must be purchased advisable 24 hours before your visit date at X Park to allow your transaction to be processed. You may not change the selected time and date of visit after booking confirmation. Failure to do so may affect the slot availability and result in booking slot not available.
  11. Change of booking slot can only be done by request at least three (3) days prior to the booking date and on a case to case basis with approval from the Management, an additional charge will be imposed for process fee.
  12. In the case of the purchased booking unable to be redeemed due to unforeseen circumstances such as activity affected by weather, you may request for replacement and/or extension which can be done on a case to case basis with approval from the Management.
  13. All the following uses are prohibited and may constitute a criminal offence(s): -
    1. a) The resale of online booking purchase to any third party;
    2. b) Uses of Online Booking System for any purposes that are unlawful or contrary to these Online Booking Terms and Conditions;
    3. c) Use Online Booking System in any manner that could damage, disable, overburden, or impair X Park’s Online Booking System or interfere with any other party’s use and enjoyment of them;
    4. d) Attempt to gain unauthorized access to any account, computer systems or networks associated with the Online Booking System; or
    5. e) Obtain or attempt to obtain any materials or information through the Online Booking System or by any means not intentionally made available or provided for by X Park.
  14. X Park shall not be responsible or liable for any damages (whether direct, indirect, special or consequential), late or non-delivery of purchase, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by you under the circumstances including but not limited to the following:
    1. This online booking transaction not being available;
    2. The email address is incorrect;
    3. Refusal from you (should such situations occur, the purchase is considered delivered & no refunds will be made);
    4. Any access, use or inability to access or use this Online Booking System and/or any other website linked to this Online Booking System;
    5. Any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of X Park or of the payment gateway;
    6. Attacked or interfered by any computer virus, corruption, worms or by any person;
    7. Improper use or unauthorised use of this Online Booking System;
    8. The taking and compliance of any of your requests or instructions via this Online Booking System or any affiliates’ website;
    9. Any inaccuracies, errors, defects of any content of this Online Booking System or other websites linked to this Online Booking System;
    10. Any operation malfunction or defect of your computer terminal, systems or software used in accessing this Online Booking System;
    11. The destruction or alteration of your request, data or information transmitted by you to X Park or its affiliates’ website;
    12. Natural disaster, violence, warlike situations and/or reasons beyond X Park’s control;
    13. And shall not be responsible or liable unutilized online booking purchase and/or loss of recreational opportunities due to rides maintenance, capacity, inclement weather, special events and/or any circumstances beyond X Park control.
  15. It is your responsibility to check prior to purchase that the information supplied in respect of the online booking purchase is accurate. If inaccurate information is supplied this may result in additional charges or voiding of the online booking purchase.
  16. X Park’s management reserves the right to amend or terminate any offers or promotions at any time without prior notice.
  17. X Park reserves the right to request additional information or documentation from time to time for verification purpose.
  18. X Park reserves the right not to honour any online sales transaction if we have reason to believe that the transaction is fraudulent and if you have failed to provide accurate and complete information at the time of application.
  19. X Park’s management reserves the right to substitute, amend or terminate any offers or promotions at any time without prior notice.
  20. X Park reserves the right to terminate or suspend your access to X Park’s Online Booking System or any part thereof at any time without notice for any breach of terms and conditions.
  21. Privacy Policy: The protection of personal data is an important concern to X Park. By using X Park’s Online Booking System, you consent to X Park’s collection and use of your personal information in accordance with X Park’s Privacy Policy. Please visit X Park’s Privacy Policy at (website link) to understand on how X Park may collect and use the personal information that you have provided to X Park.
  22. X Park may vary, update or change these terms and conditions at any time at its sole discretion without prior notice. Any variation, updates or changes will be posted on X Park’s website. Your continued access to or use of X Park’s Online Booking System after any such changes shall constitute your consent to such change.